Frequently Asked Questions
How does Selyo work?
Selyo provides a shared digital loyalty card platform. You set up your loyalty scheme through our web console, and your customers download the Selyo app to access their digital loyalty card. You can issue stamps, send offers, and communicate with customers all through the app.
Do I need special hardware?
No! Selyo works on any smartphone or tablet. You don't need expensive card readers or special equipment.
How much does it cost?
We offer three pricing tiers starting from £4.99/month, with discounts for annual billing. All plans include a 14-day free trial with no credit card required. View our pricing.
Can I customize the app with my branding?
Yes! You can customize your loyalty card with your logo, colors, and branding to make it match your business identity.
What happens to my customers' cards if I cancel?
Your customers will retain their stamps and can redeem any rewards they've earned. However, you won't be able to issue new stamps or send new offers.
Can multiple staff members use the app?
Yes! All our plans include multiple staff accounts so your entire team can issue stamps and redeem rewards.
Do my customers need to create an account?
Customers simply download the Selyo app and scan your QR code to add your loyalty card. It's quick and easy!
Can I see statistics about my loyalty program?
Yes! You get real-time statistics showing stamps issued, rewards redeemed, and customer engagement metrics.
What if my customers don't have a smartphone?
You can issue physical loyalty cards that work with the Selyo system for customers without smartphones.
Is there a contract or long-term commitment?
No! All our plans are month-to-month with no long-term commitment. You can cancel anytime.